Greetings from the President & CEO

Every year, IndyGo provides more than 8.5 million rides to people in our community who depend upon transit services.  Getting customers to and from their destinations quickly and efficiently remains a top priority.

Using our public transportation services, Indianapolis residents and visitors have convenient access to 29 fixed routes, three express routes and close to 4,500 bus stops.

While pushing for a dedicated source of funding, the transit company is taking steps toward a brighter future.

In 2005, we unveiled our Comprehensive Operational Analysis (COA), a 15-year plan outlining service enhancements across the board.  Improvements such as increased service frequency, extended hours, crosstown routes, better system connectivity and express routes were identified as near-term enhancements.

To fully implement the near term recommendations (1-3 years), IndyGo would need an additional $8-10 million in each of those years.  The COA will continue to serve as a blueprint for planning purposes as we roll out new services.

Taking its cue from the COA recommendations, the IndyGo Commuter Express (ICE) routes in Fishers and Carmel are creating a buzz as people search for ways to avoid long commutes from surrounding counties to downtown Indianapolis.  Reverse commute options also provide access to employment and business opportunities in outlying areas. Plans are underway for one more express route in 2009.

Locally, IndyGo is giving commuters non-stop service from downtown to the Indianapolis International Airport.  The Green Line Express route offers travelers 15-20 minute service seven days per week.

In 2008, using an additional $1.6 million appropriation from the state’s Public Mass Transit Fund, IndyGo extended four of its most popular routes and implemented a new eastside circulator.

Following its “Learn, Ride and Save” outreach campaign, IndyGo encourages commuters to try public transportation and reduce their transportation costs while contributing to a cleaner environment.

Local colleges and universities are taking notice.  A new partnership with Indiana University Purdue University at Indianapolis (IUPUI) has students riding the bus in record numbers.  Using their S Pass, students now receive unlimited bus service.  And, the cost is student-friendly too.  For only $4 per year academic, students can ride any one of IndyGo’s regular fixed routes on campus and around the city, a saving of $600 per year on regular bus fares.

Keeping our customers in mind, IndyGo will continue to promote new initiatives such as trip planning software and upgraded radio communication for buses while building upon ongoing service enhancements.

IndyGo is looking forward to strengthening partnerships with its supporters including the Indianapolis Chamber of Commerce, city representatives and state officials.

Now is a perfect time to transform our city’s public transportation.  And, IndyGo is poised to lead the charge for change.

Best regards,

Michael A. Terry
President & CEO

Board of Directors

Operating policy for Indianapolis Public Transportation Corporation is made by a seven member Board of Directors. The Board, which is bipartisan, is appointed by the Mayor of the City of Indianapolis and the City-County Council of the City of Indianapolis and Marion County, Indiana.  The Mayor appoints three members, with the Council appointing four.

The Board of Directors develops policies regarding the operation, contracts, safety, financing, organization, and structure of the Corporation. To effect these policies, members of the Corporation Board meet regularly in public session. These meetings include the presentations by management staff regarding the operational and financial status of the Corporation.

IndyGo has 481 employees.  Approximately 420 of these employees, including bus drivers, maintenance, and janitorial personnel, and a portion of the clerical staff, are represented by Local 1070 of the Amalgamated Transit Union for collective bargaining purposes.

Regulations and Supervision

The Corporation is responsible for providing public transportation service within Marion County, Indiana. The Corporation has the ability to determine its routes, equipment, facilities, and the scope of standards of service to be provided. The Corporation has taxing power, may issue bonds, and holds condemnation powers.

Indianapolis Public Transportation Corporation
Board Members (IndyGo)

Mr. Alan Rowland
 

Mr. Dennis Faulkenberg
Chair

Ms. Tommie Jones
Vice Chair

Mr. Gary F. Hentschel
Secretary/Treasurer

Mr. Gregory Bedan
 

Mr. Danny Crenshaw
 

Mr. Juan Gonzalez
 

IndyGo Administration & Operations
1501 W. Washington Street
Indianapolis, IN 46222
317-635-2100 Phone
317-634-6585 Fax

IndyGo Customer Service Center
Indianapolis City Market
222 E. Market St.
Indianapolis, IN  46204
317-635-3344 Phone