Published October, 31 2012


Download a copy of the presentation given at the public hearings.


INDIANAPOLIS, IND (October 30, 2012) – On October 15, 2012, the Indianapolis City-County Council approved the proposed 2013 IndyGo budget which includes additional operating revenue for service enhancements. Changes to IndyGo service could include more frequent and added service, the addition of a new route and more direct routing.

“We applaud the council for their support of IndyGo,” says Mike Terry, president and CEO of IndyGo. “With the increased funds for operating, IndyGo will be able to improve service for existing riders, add service to help support the growing demand for transit and attract new customers.”

Improvements to the IndyGo system, guided by the Indy Connect bus plan, will be phased in during 2013, with improvements rolling out as soon as February. Key elements of the bus plan include building up the transit network around heavily travelled corridors, route alignments for efficiency and directness, and adding some routes for better cross-town travel. The approved 2013 budget will implement early stages of the long-term plan.

“These additional operating funds will allow us to begin growing our mass transit system,” explains Samantha Cross, vice president of IndyGo’s business development division. “We’re adding much needed capacity to our core routes while making other changes that will result in better service for our customers. Adding frequency to major corridors presents the opportunity to realize operational efficiencies, making faster and more direct service on some supporting routes.”

The proposed service changes will be explained at public hearings on Wednesday, November 7, 2012 at the Indiana History Center at 12 p.m. and again at 5:30 p.m. The Indiana History Center is conveniently located downtown at 450 West Ohio Street, accessible via most IndyGo routes.

Proposed service changes for 2013 could include:

  • Route 5: All westbound trips would terminate at 36th Street and Totem Lane. Service to Elmira Street will be eliminated. 
  • Route 8: Doubling frequency weekdays (from every 30 minutes to every 15 minutes), early morning through early evening between the Indianapolis Zoo and German Church Road.
  • Route 10: Improving frequency weekdays (from every 30 minutes to every 20 minutes), early morning through early evening between the near west side and German Church Road.
  • Route 11: All trips will terminate at Western Select. Service rerouted at 16th Street and Arlington Avenue to travel on 16th Street beyond Arlington Avenue to Shadeland Avenue. Service to 33rd and Post (Crossroads) will be eliminated. 
  • Routes 12 and 13: Most trips will terminate at Keystone and National Avenues.
  • Route 14: Service will be extended to Emerson Avenue at Interstate 465. Southeastern Avenue/Ritter Avenue/Raymond Street loop would be eliminated.
  • Route 19: Doubling frequency weekdays (from every 60 minutes to every 30 minutes), early morning through early evening. Service on 96th Street will be eliminated. Inbound service will be rerouted from Washington Boulevard to Central Avenue. 
  • Route 21: Service to Mitthoefer Road at 30th Street will be eliminated. Trips may be added to at Washington Street and German Church Road.
  • Route 28: All trips would end at St. Vincent Women’s Hospital. Evening and weekend service to the Pyramids and Westlane Road at Michigan Road will be eliminated. 
  • Route 30: Arlington Avenue service will be eliminated. All trips will travel on Shadeland Avenue.
  • Route 31: Addition of a 9:20 p.m. trip from downtown to Greenwood Park Mall.
  • Route 34: Addition of Sunday service and late night trips on weekdays and Saturdays. Service to 9900 N. Michigan Road (ITT) will be eliminated with all trips terminating at St. Vincent Hospital.
  • Route 39: Improving frequency weekdays (from every 20 minutes to every 15 minutes), early morning through early evening.
  • Route 86: Addition of one new route, 86th Street Crosstown, with service between Trader’s Point and Community Hospital North. 30 minute frequency. Would connect with routes 4, 18, 19, 26, 28, 37, 34.
  • Route 87: Doubling frequency weekdays (from every 60 minutes to every 30 minutes), early morning through early evening.

For more information or to provide public comment prior to this hearing, visit or call 317-635-3344.

IndyGo makes an effort to accommodate all reasonable requests for access to services and information including alternate print formats and non-English material. If you plan to attend the public hearing at the Indiana History Center and need special accommodations please call or email Lauren Albert at 317.614.9284 or

About IndyGo:
IndyGo, the Indianapolis Public Transportation Corporation, provides public bus transit services to residents and visitors throughout Marion County. IndyGo is led by President and Chief Executive Officer, Mike Terry, and a seven-member, bipartisan board appointed by the Mayor of Indianapolis and the City-County Council of Indianapolis and Marion County. With 31 fixed routes, which include 30 local service routes as well as a Flexible Services Department, which includes an ADA-compliant paratransit service, IndyGo provides an average of nine million trips per year. Visit or call 317.635.3344 for more information. Find IndyGo on Twitter at IndyGoBus or Facebook by searching pages “IndyGo.”

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