2013 Service Improvements

On Monday, October 15, the City-County Council unanimously voted to infuse the IndyGo budget with additional funds that will allow for added service in 2013. IndyGo hosted two public hearings on Wednesday, November 7 to announce the service improvement plans for 2013 and give the public opportunity to provide feedback on the proposed service changes.  Download the System Map effective Feb. 10, 2013.

To develop the plans for improvements, IndyGo considered its board-adopted service standard guidelines, the in-depth comprehensive operational analysis (COA or Indy Connect Bus Plan), and input from employees, community members and customers.

Changes Effective February, 10, 2013:

	IndyGo will introduce Frequent Service on three routes Monday through Friday, early morning through early evening. Route 39 – East 38th Street and portions of Route 8 – Washington and Route 10 – 10th Street depart every 20 minutes or better. • Route 8 serves Washington Street including Indianapolis Airport; Monday through Friday, Route 8 will run every 15 minutes between the Indianapolis Zoo and Meijer on East Washington Street, Monday - Friday, 6:30 a.m. to 7:15 p.m. Download the 8 schedule effective Sun. Feb 10, 2013 (Excel) • Route 10 – 10th Street will run on 20 minute frequency between Tibbs Avenue and Washington Street at German Church Road, Monday through Friday, 5:15 a.m. to 6:20 p.m. Download the 10 schedule effective Sun. Feb 10, 2013 (Excel) • Route 39 – East 38th Street will operate on 15 minute frequency Monday through Friday, 4:30 a.m. to 6:10 p.m. Service frequency on 38th Street and 42nd Street between Franklin Road and Mitthoefer Road will be improved to every 30 minutes. Download the 39 schedule effective Sun. Feb 10, 2013  (Excel)
	A Route 28 realignment will take effect Sunday, February 10, resulting in more regular late night and weekend coverage of St. Vincent Hospital and St. Vincent Women’s Hospital. Route 28 will no longer offer service to the Pyramids and Michigan Road; however the Route 34 additions make this area more accessible daily, including nights and weekends. Download the 28 schedule effective Sun. Feb 10, 2013 (Excel)
	Route 31 – Greenwood will make one later outbound departure from downtown at 9:20 p.m. on weekdays. The trip will terminate at Greenwood Park Mall. Download the 31 schedule effective Sun. Feb 10, 2013 (Excel)
	Sunday service on Route 34 –Dr. Martin Luther King/Michigan Road will begin February 10. Effective the same day, Route 34 will no longer offer select trips to ITT Tech and 9900 North Michigan Road. Instead, all trips will terminate at St. Vincent Hospital seven days a week. This service realignment will eliminate the following bus stops: • Eastbound 96th Street at Angola Court • ITT Tech at 96th Street and Michigan Road • Southbound Mayflower Park Drive at 99th Street Download the 34 schedule effective Sun. Feb 10, 2013 (Excel)

Read the press release detailing February changes >> or scroll down to view maps.

The launch of a new crosstown route along 86th/82nd Street, route frequency improvements and other service alignments are planned for June 2013, and additional tweaks to schedules and routing could occur in October 2013.

Download the presentation given at the November 7 public hearings (PDF, 4MB), view the press release issued in advance of the hearings, or explore the proposed changes below.

To give comments on the proposed service changes, visit our online comment form, or give us a call at 317.635.3344.

	Route 5: All westbound trips will terminate at 36th Street and Totem Lane. Service to Elmira Street will be eliminated.
	Route 8: Doubling frequency weekdays (from every 30 minutes to every 15 minutes), early morning through early evening between the Indianapolis Zoo and German Church Road.
	Route 10: Improving frequency weekdays (from every 30 minutes to every 20 minutes), early morning through early evening between the near west side and German Church Road.
	Route 11: All trips will terminate at Western Select. Service rerouted at 16th Street and Arlington Avenue to travel on 16th Street beyond Arlington Avenue to Shadeland Avenue. Service to 33rd and Post (Crossroads) will be eliminated. Route 2C will still serve Crossroads.
	Route 12: Most trips will be extended to terminate at Keystone and National Avenues.
	Route 13: Most trips will be extended to terminate at Keystone and National Avenues.
	Route 14: Service will be extended to Emerson Avenue at Thompson Road (Kmart). Southeastern Avenue/Ritter Avenue/Raymond Street loop would be eliminated. Frequency will decrease to every 45 minutes during weekday peak and every 60 minutes off-peak.
	Route 19: Doubling frequency weekdays (from every 60 minutes to every 30 minutes), early morning through early evening. Inbound service will be rerouted from Washington Boulevard to Central Avenue. Will connect with new route 86. Possible October Change: Weekday service via 96th St. may be eliminated due to low ridership.
	Route 21: Service to Mitthoefer Road at 30th Street will be eliminated. Service may be added between Noble of Indiana and Washington Street and German Church Road. Route 87 will serve Mitthoefer with improved frequency.
	Route 28: All trips would end at St. Vincent Women’s Hospital. Evening and weekend service to the Pyramids and Westlane and Michigan Roads will be eliminated. Route 34 will serve Michigan Road and St. Vincent seven days a week. Will connect with new route 86.
	Route 30: Arlington Avenue service will be eliminated. All trips will travel on Shadeland Avenue. Route 3 will still serve Arlington Avenue.
	Route 31: Addition of a 9:20 p.m. outbound trip from downtown to Greenwood Park Mall.
	Route 34: Addition of Sunday service and late night trips on weekdays and Saturdays. Service to 9900 N. Michigan Road (ITT) will be eliminated with all trips terminating at St. Vincent Hospital. Will connect with new route 86.
	Route 39: Improving frequency weekdays (from every 20 minutes to every 15 minutes), early morning through early evening.
	Route 86: A new route, 86th St. Crosstown, will run between Trader’s Point and Community North Hospital with 30 minute frequency. Will connect with routes 4, 18, 19, 26, 28, 37, 34.
	Route 87: Doubling frequency weekdays (from every 60 minutes to every 30 minutes), early morning through early evening.