Visitors to the Indianapolis area needing paratransit transportation because of their disabilities are eligible to use IndyGo service for 21 days in a rolling 365 day period. To apply for visitor’s status, a person will need their current paratransit provider to mail or fax verification to the IndyGo office with the following information:
If the visitor does not have paratransit in their home area or an apparent disability, they will need to have their healthcare provider provide a certification of disability with the following information:
In order to provide adequate time for processing, visitors must submit the required documentation at least 3 days before their visit. Once the request is processed, a temporary pass will be mailed to the address specified for use on Open Door and Fixed Route, so please factor the mailing time in when submitting your documentation.
Indianapolis Public Transportation Corporation
Attn: Open Door
1501 W. Washington Street
Indianapolis, IN 46222