Procurement FAQs

What does IndyGo buy? Whom does it buy from?

IndyGo purchases everything from specialized transportation equipment to general office supplies. We buy from small vendors and multinational corporations. Click here for a comprehensive list of our purchasing needs.

Is selling to IndyGo complicated?

No more than doing business with any large corporation; however, as a public transit agency, IndyGo must adhere to Federal Transit Administration. View the Circular FTA C 4220.1F . Furthermore, each contract is detailed and contains specifications and requirements that vendors must meet.

Will I be paid promptly for my work?

Yes. Generally, IndyGo vendors are paid within 30 days for services or goods. We know how vital it is to be able to predict cash flow, and we want to make doing business with us as productive as possible.

How do I become an IndyGo vendor?

The first step is to get on a Bidders List, a record of vendors who supply the goods and services we often need. Vendors may register online or by contacting the IndyGo purchasing department and requesting an application.

Please note that even though your firm's name is placed on a Bidders List, there is no guarantee you'll automatically receive a solicitation to bid every time the kinds of goods or services you provide are needed.

How will I hear about upcoming opportunities?

To reach as many potential vendors as possible, IndyGo uses several different ways of announcing bid opportunities.

  • You May Be Contacted
    If you're on a Bidders List, you may be contacted directly when we need the goods and services you supply. However, being on a Bidders List does not guarantee that you will receive all bids and RFPs.
  • Check the Newspapers
    Advertisements announcing most of our purchasing needs appear in Indianapolis-area newspapers, which may include the Indianapolis Star, the Indianapolis Recorder, La Voz, and Court and Commercial, as well as trade publications.
  • Consult our Web Site
    IndyGo posts procurement solicitations here.

How does IndyGo decide who gets a contract?

The procedures for making contract awards differ, depending on whether the contract is based on an informal solicitation, an IFB, or an RFP. Informal solicitations usually are awarded based on the lowest quote, but may specify another basis for award. IFBs are awarded to the lowest responsive and responsible bidder. This means that while competitive price is the critical factor, IndyGo will also determine if the lowest bidder can responsibly fulfill the contract. Delivery performance, quality, and ability to meet bid specifications are all important considerations in evaluating a bidder's level of responsiveness.

For contracts based on RFPs, a number of criteria are considered. These are specified for each contract and may include competitive pricing, demonstrated ability to fulfill the contract, quality of samples, previous experience, and contract performance. IndyGo may choose to negotiate with one or more vendors as part of the RFP process.

Additionally, an IndyGo Contract Specialist is responsible for conducting the procurements and generally, a conference is scheduled well in advance of the bid/proposal deadline so that all vendors can visit and obtain clarifications regarding the solicitation from IndyGo. Procurements conducted for contracts in excess of $100,000 require approval by the IndyGo Board prior to award.

What does “most responsive and responsible” bidder mean?

IndyGo awards contracts to only responsive and responsible offerors/bidders. Factors considered in determining responsiveness and responsibility include:

  1. Responsiveness – A bid/offer is responsive when it complies in all material aspects with the solicitation. This applies to both the method and timeliness of submission and the substance of any resulting contract. Exceptions to the solicitation document could result in a potentially non-responsive situation. IndyGo is unable to accept any non-responsive bids.
  2. Responsibility – Responsibility includes, but is not limited to, financial stability, previous performance, experience, adequacy of equipment, special or unique skills, and ability to complete performance within a specified time limit.

Does IndyGo ever sell any scrap or equipment?

IndyGo is not on a set schedule for when it disposes of scrap, surplus material, or obsolete equipment. When the time comes for us to solicit bidders for these types of items/materials, IndyGo generally utilizes an auction house who, in turn, publicizes the information. For the most up-to-date information in this regard, please contact the IndyGo Procurement Department directly at 317.614.9252 or through fax at 317.266.9163.

What regulations must IndyGo operate under?

IndyGo must operate under a multitude of laws and regulations from federal as well as state and local bodies. For a listing of the regulations and laws, please visit the “Procurement Regulations” section of this web site.

Can IndyGo-required solicitation forms be found online?

IndyGo constantly strives to ease the inherent complexity of federal procurement requirements. To that end, IndyGo has established a comprehensive listing of its procurement forms online for download. Please visit the “Procurement Regulations” section of this web site for more information.

I am a small, disadvantaged, minority-woman owned business. How do I establish myself in the system as a recognized DBE?

IndyGo welcomes all small and disadvantaged business entities to participate in its procurements. Formally, a DBE firm is a firm which is owned and controlled by socially and economically disadvantaged individuals pursuant to 49 CFR, Part 26. In order for your organization to be recognized as an official, authorized DBE, you must provide certification of such status through an affidavit accompanied with a copy of your certification letter from your Unified Certification program (UCP). For interested Indiana vendors, the UCP is the Indiana Department of Transportation. Information for the DBE program for INDOT can be accessed here.

Where do I find a DBE firm to use?

The Indiana Unified certification program publishes and maintains a Disadvantaged Business Enterprise Directory which lists all certified DBEs in the State of Indiana. A copy of this directory can be viewed or printed from the Indiana Department of Transportation web site.

Is everything that IndyGo purchases on the website?

No, generally only larger purchases are found on the website.

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