Trip Planning

IndyGo riders have several tools available to find IndyGo schedule information. There are often a few ways to make the same trip, so using these different options may give you different directions. Each option uses a different method for estimating bus arrival times, so it’s always best to give yourself plenty of time and plan ahead. Learn more.

Mapping Services Getting directions for a transit trip in Indianapolis just got easier! Just enter your origin and destination in the Quick Trip Planner from any IndyGo page and see your trip plan on GOOGLE Maps. Or use the Get Directions function from maps.google.com on your smartphone or desktop, choose the transit icon as your mode of travel, and you’ll get easy step-by-step directions for taking IndyGo. GTFS data is available for software developers on our Developer page.

Plan by hand For riders familiar with the city and the IndyGo system, often planning by hand can get you the best results. No computer algorithm can know all your travel preferences, your unique abilities, or how fast you walk. View our system map and individual route maps to plan your own trip.

Customer Service Our customer service reps are available to help plan a trip, provide schedule info and give details on detours and reroutes due to street closures and construction.  Call 614.3344 to find a live person Monday - Friday 7 am - 7 pm, or Saturdays from 9 am - noon.

Personalized trip plans contain estimations based on timepoints in the IndyGo schedule data. Other variables like traffic, construction, road conditions, weather, and ridership will affect real-time arrivals. While the buses are equipped with GPS, this data is currently only available for IndyGo dispatchers and operations management. IndyGo has not yet developed applications for the public to view real-time vehicle locations and arrivals, but in the future, you can look forward to IndyGo offering GPS data to the public through different avenues.

IndyGo is committed to improving communications with customers. Currently, you can get updates on the web for IndyGo services on our Twitter page, Detour and service alerts page, email newsletter, and Facebook. Our customer service representatives are available for additional information at 317.635.3344.