Consejos Para Viajar

The majority of Indianapolis’ bus users ride IndyGo’s Fixed Route.  If it’s been a while or if you’ve never ridden the bus, the following offers some tips and guidance to start!  If you have questions in advance, please call 317.635.3344 or log onto www.IndyGo.net.  If you have questions while riding an IndyGo bus, please ask your operator.

1. Plan your trip in advance.“ You will need to look at the System Map to determine the best route number(s) to take to your desired destination. From there, consult the Individual Route Map(s) for schedules and major route stops.
   
   
2. Once you know what route is most convenient, pick a bus stop.  IndyGo Bus Stops either have shelters or bus stop signs.  Make sure you are on the correct side of the street if you are traveling inbound, outbound or crosstown.
   
   
3. Look for your bus.  Be sure to arrive at your stop 5-10 minutes before the scheduled arrival time.  There are several routes where one or more IndyGo buses may overlap.  While waiting for your bus, make sure you look for the correct bus number.  There is a display panel at the top of the bus (front and side) that lists the bus number and a final destination.
   
   
4. Boarding the bus.   If you did not purchase a fare pass in advance, exact fare is required.  Single Ride fare is $1.50.  If you want to purchase an All Day Pass, then bring $3.50.  If you are using cash, deposit it into the fare box.  If you have a pass, insert it into the pass reader.  The side seats in the front of the bus are reserved for customers with disabilities.  You may use these seats, but please relocate if those seats are needed.
   
   
5. Getting off of the bus.   There are pull cords above the windows throughout the length of the bus.  When your stop is approaching, please signal the driver with the cord.  It’s recommended you signal at least one half block before your desired stop.  Exit from the rear door unless you need the bus to kneel, then exit from the front door.

Watch this video from our friends at TARC
(Transit Authority of River City)

Bike ‘n Ride Hints

All IndyGo Fixed Route buses are equipped with bike racks.  Each bus can carry two bikes at a time.  If you have questions, please ask your operator.

Loading Your Bike:

1. Tell the bus driver you’re loading your bike.  Load from the curbside only.  Do not step beyond the driver’s side of the bus into the traffic lane to load your bike.
   
   
2. Pull down to release folded bike rack.
3. Lift your bike onto the rack, fitting wheels into the slots.  Each slot is labeled for front and rear wheels.  Your bike must fit securely in the rack in order to be transported.
   
   
4. Raise and release the support arm over the top of the front tire.  Make sure the support arm is resting on the tire and not on the fender of the bike.

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IndyGo Administration & Operations 1501 W. Washington Street Indianapolis, IN 46222 317-635-2100 Phone 317-634-6585 Fax	IndyGo Customer Service Center Indianapolis City Market 222 E. Market St. Indianapolis, IN  46204 317-635-3344 Phone
For Schedule & Ticket Info Call 317-635-3344