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Mini Marathon Detour
4/29/2008
This weekend, downtown routes will be affected by the 500 Festival Mini Marathon.
Friday, May 2 beginning at 6 p.m.: Marathon preparation. New York Street will be closed at University Street to West Street to all traffic. Affected routes include: 3, 37 and the Red Line Circulator (50).
Saturday, May 3: Marathon race day. Detours will begin with the first morning trip and continue until streets are reopened after the marathon. The detour mostly affects the west and northwest routes to and from downtown.
Affected routes include: 2, 3, 4, 5, 8, 10, 12, 14, 15, 16, 17, 18, 19, 21, 24, 25, 28, 31, 34, 37
* Routes 3 and 37: Affects buses heading into the downtown area
* Route 50 (Red Line):
Eastbound - Regular route on North St. to University Blvd. to Indiana Ave. to West St. to New York St. and continue regular route.
Westbound - Ohio St. to Senate Ave. to Michigan St. and continue regular route.
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Reminders:
Green Line Downtown/Airport Express
* IndyGo is painting the town green. The new Green Line Downtown/Airport Express route is officially on the streets, giving you convenient service 7 days per week for only $7 per trip. Hop on board, store your luggage and let IndyGo do the driving for you.
Summer Youth Pass
* Getting youth to and from school, work and leisure activities is now easier and cost effective. For only $27.50, youth 18 and under will have unlimited access to IndyGo’s 29 fixed routes covering key attractions around town including the Indianapolis Zoo, White River State Park, Indiana State Fairgrounds, Indy Parks and recreational facilities. IndyGo also makes convenient stops near schools, colleges, universities and other educational institutions.
The Summer Youth Pass is valid June 1 – August 31. Beginning May 7, passes can be ordered online at www.IndyGo.net, or by calling (317) 635-3344. Students can also purchase passes at the IndyGo Customer Service Center, which is located in the Indianapolis City Market.
Thank you for riding IndyGo!
Route 8 - Eastbound -- Three stops closed
4/29/2008
Due to construction on Washington Street/US 40, the following bus stops will be temporarily closed on May 1 until further notice.
Route 8 - Eastbound stops - Effective May 1, 2008, bus stops will be closed at:
* Cecil Avenue, Gibson Avenue & Post Road
The westbound stops will not be affected and will remain in service.
Komen Indianapolis Race for the Cure - April 19
4/17/2008
Komen Indianapolis Race for the Cure ~ Saturday, April 19
The race will be from approximately 7:00 a.m. – 12:00 p.m. Affected routes include: 3, 8, 24, 37 & Red Line
Routes & Stops to be closed temporarily during this detour:
Route 3 & 37- Eastbound/ Inbound only (New York St. from White River Pkwy. to West St.)
Route 8 - Both directions (Belmont St. to West St. to Ohio St.)
Route 24 - Both directions (South St. to Kentucky Ave. from Oliver St. to Division St.)
The stops affected are:
* Washington St. (westbound) between Belmont St. to West St. to Ohio St.
* White River Pkwy (north) between Michigan St. & Washington St.;
* New York St. (east) between White River Pkwy & West St.
* West St. (south) from Michigan St. to Kentucky Ave.
Kentucky Ave. to Oliver St. to White River Pkwy (south drive)
IndyGo to unveil express route proposal - March 19
3/5/2008
IndyGo will soon detail its proposal for an express route in the Johnson County area. A public meeting will be held on Wednesday, March 19, giving residents an opportunity to review recommendations and provide input. This meeting will serve as a first step toward evaluating the route’s feasibility and customer interest.
What:
Express Route Public Meeting - Proposal review
When:
Wednesday, March 19, 2008 at 7 p.m.
Where:
Greenwood City Building
2 N. Madison Avenue
Greenwood, IN 46142
Getting there:
Ride the bus - Route 31 - Greenwood
In 2005, IndyGo announced plans to revamp its system over the next 15 years. Through its Comprehensive Operational Analysis (COA), services such as improved frequencies, crosstown routes, and regional express bus service were identified as valuable enhancements. The COA is a part of the Metropolitan Planning Organization’s Regional Rapid Transit study.
The proposed new route will be funded by a $4.5 million Congestion Mitigation and Air Quality (CMAQ) federal grant. This same grant is funding IndyGo’s Fishers Express route, which was launched in October.
St. Patrick's Day Events - March 17
3/5/2008
St. Patrick’s Shamrock Run/Walk 5K-10K will be Saturday, March 15 from approximately 6:30 a.m. – 11:00 a.m.
Affected routes include:
2, 3, 4, 5, 8, 10, 12, 14, 15, 16, 17, 18, 38, 39, 19, 21, 24, 25, 28, 31, 34, 37 & Red Line
Closed Stops include: Maryland & Pennsylvania, Delaware & Washington Street, Delaware & Market, Ohio & Pennsylvania, Ohio & Meridian, Ohio & Pierson, Ohio & Illinois and Washington & East Street.
The St. Patrick's Day Parade begins at 11 a.m. on March 17, 2008. The stops affected are:
* Pennsylvania St., south of 16th St. to Washington St.;
* Meridian St. (both sides of the street) south of North St. to Ohio St.;
* Ohio St. (both sides of the street) between Illinois St. to Delaware St.
Reminders
3/5/2008
* The Social Security Office is moving on March 24 to 5515 N. Post Road (route 4 and select trips on route 2). For more information call (317) 541-3642 or visit www.social www.socialsecurity.gov.
* There is no smoking in or near bus stops or bus stop shelters. To file a smoking complaint, call the Marion County Health Department at (317) 221-3333, or visit www.mchd.com.
* Don’t forget to ride our new Green Line/Downtown Airport Express route to and from the airport.
March Events and Potential Detours
3/5/2008
Upcoming detours and special events:
Events:
* March 13-16 at various times - Big Ten Men’s Basketball Tournament
* March 14-16 at 11 a.m. - Mizuno Hoosier Mideast Volleyball Qualifier
* March 20 at 7:30 p.m. - Bruce Springsteen & the E Street Band
* March 22 at various times - IHSAA Boy’s Basketball Championship
Affected Routes: 2, 4, 12, 14, 15, 17, 19, 28, 31, 38, 39
Notes: Customers will be directed to Ohio St. if streets are closed at Pennsylvania, Delaware and Washington. Events held at the Convention Center could result in Capitol Ave. being closed.
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Event: March 11, 17, 19, 21, 25, 28 & 31 at 7 p.m. - Pacers games @ Conseco
Affected Routes: 2, 4, 12, 14, 15, 17, 19, 28, 31, 38 and 39
Notes: The loop north of Capitol Avenue may be closed including Maryland at Pennsylvania, resulting in customers boarding buses on Ohio Street.
Feb. 10 Service Updates & Route Detours
2/4/2008
Service enhancements occurring on Sunday, February 10 will result in bus stop signs being placed before the actual roll out date. These new stops will not be in service until February 10. Don’t forget to check individual route schedules for pick up and drop off time points.
February 10, 2008 Service Updates:
o Route 4 – Fort Harrison: Extend service to Finance Center and Ivy Tech and no longer have selected trips to those designations. Operates Monday through Saturday. Also, Route 4 is interlined with Routes 24 and 28 for selected trips. If you need to transfer to those routes, you may be able to remain on the bus. Please refer to route schedules for specific trips that the transfer applies to.
o Route 16 – Beech Grove: Extend service on Emerson to County Line Road serving St. Francis South and commercial/residential expansion in area. Possible linkage with Access Johnson County for regional connectivity. Operates Monday through Saturday.
o Route 18 – Nora: Additional time points for Saturday have been added.
o Route 21 – East 21st Street: One evening inbound trip from Noble has been added at 8:45 p.m.
o Route 87 – Eastside Circulator: New service to improve connectivity to routes 8,10,11,21 and 39. This route will travel from Meijer on Washington Street west to Post Road, north on Post to 42nd Street, east on 42nd to Mitthoefer Road, south on Mitthoefer to Washington Street, east on Washington back to Meijer. Will operate Monday through Saturday.
o Route 24 – Mars Hill: Extend all service to Ameriplex and no longer have just select trips to the park. Operates Monday through Saturday.
o Route 25 – W. 16th Street: Extend service on select trips from Renn to Georgetown Road with connectivity to the new Wal-Mart at Lafayette and Georgetown Road. Operates Monday through Saturday.
o Route 37 – Park 100: Extend service to Traders Point Center (W. 86th St.) and Intech Park (W. 71st St.). Operates Monday through Sunday.
Detours
Feb. 8 at 8 p.m. - Concert @ Conseco
Affected Routes: 2, 4, 12, 14, 15, 17, 19, 28, 31, 38, 39
Notes: Customers will be directed to Ohio St. if streets are closed at Pennsylvania, Delaware and Washington
Feb. 1, 2, 5, 9, 12, 20, 22, 25, 27 at 7 p.m. - Pacers games @ Conseco
Affected Routes: 2, 4, 12, 14, 15, 17, 19, 28, 31, 38 and 39
Notes: The loop north of Capitol Avenue may be closed including Maryland at Pennsylvania, resulting in customers boarding buses on Ohio Street.
Feb. 9 at 8:30 a.m. - 500 Festival Training Series
Affected Routes: 3, 8, 37, 50
Notes: Route 8 will use the left hand lanes on Washington. New York Street will be open.
Feb. 16-18 beginning at 8 a.m. - Convention Center Conference
Affected Routes: 2, 4, 12, 14, 15, 16, 17, 19, 21, 22, 24
Notes: May be directed to Ohio Street if stops are closed. Routes may be delayed.
Reminders: There is no smoking in or near bus stops or bus stop shelters. To file a smoking complaint, call the Marion County Health Department at (317) 221-3333, or visit www.mchd.com.
Due to construction on 34th Street at High School Road, IndyGo will temporarily discontinue three bus stops on Route 15 - Riverside. The bridge construction will begin on or after Monday, January 21, 2008. This route change will be in effect until further notice. The following bus stops will be temporarily discontinued:
o Live Oak Road – Two bus stops located east and west on 34th Street. Customers are encouraged to use the Eagle Creek Parkway stop, which is located one block from the current stops.
o Lupine Road – One bus stop located east of the bridge on the southside of 34th Street. Customers are encouraged to use the stop located one block east past High School Road.
Fishers Express - New Schedule
1/21/2008
New Fishers Express Schedule
1/21/2008
Effective Monday, January 21, the Fishers Route will adhere to the following time schedule.
MORNING HOURS
DEPART: Eastern Star Church
6:00 AM, 6:20 AM, 6:40 AM, 7:00 AM, 7:30 AM, 8:00 AM, 8:30 AM
ARRIVE: Pennsylvania and Ohio
6:40 AM, 7:00 AM, 7:20 AM, 7:40 AM, 8:10 AM, 8:40 AM, 9:10 AM
DEPART: Pennsylvania and Ohio
6:40 AM, 7:00 AM, 7:20 AM, 7:40 AM, 8:10 AM
ARRIVE: Eastern Star Church
7:22 AM, 7:42 AM, 8:02 AM, 8:22 AM, 8:52 AM
AFTERNOON AND EVENING HOURS
DEPART: Pennsylvania and Ohio
3:45 PM, 4:15 PM, 4:45 PM, 5:15 PM, 5:45 PM, 6:15 PM
ARRIVE: Eastern Star Church
4:45 PM, 5:15 PM, 5:45 PM, 6:00 PM, 6:27 PM, 6:57 PM
DEPART: Eastern Star Church
5:00 PM, 5:30 PM
ARRIVE: Pennsylvania and Ohio
5:45 PM, 6:15 PM
Route 15 - Riverside (34th St. at High School Rd.)
1/18/2008
Due to construction on 34th Street at High School Road, IndyGo will temporarily discontinue three bus stops on Route 15 - Riverside. The bridge construction will begin on or after Monday, January 21, 2008. This route change will be in effect until further notice.
The following bus stops will be temporarily discontinued:
* Live Oak Road – Two bus stops located east and west on 34th Street. Customers are encouraged to use the Eagle Creek Parkway stop, which is located one block from the current stops.
* Lupine Road – One bus stop located east of the bridge on the southside of 34th Street. Customers are encouraged to use the stop located one block east past High School Road.
During construction, buses will follow:
Route 15- Riverside: Outbound
* Regular routing on 34th Street to High School Road
* Take a right (north) on High School Road to 38th Street
* Take a left (west) on 38th Street to Eagle Creek Parkway
* Take a left (south) on Eagle Creek Parkway to 34th Street
* Turn right (west) on 34th Street and continue regular routing
Route 15- Riverside: Inbound
* Regular routing on 34th Street to Eagle Creek Parkway
* Take a left (north) on Eagle Creek Parkway to 38th Street
* Take a right (east) on 38th Street to High School Road
* Take a right (south) on High School Road to 34th Street
* Take a left (east) on 34th Street and continue regular routing
Open Door Customers - No Shows/Late Cancellations
1/10/2008
Excessive cancellations and no shows directly impact IndyGo’s ability to deliver services and causes inconveniences for all customers. The policy for Late Cancellations and No Shows will be enforced on a daily basis.
The policy defines the terms as follows:
Late Cancellation: Less than twenty-four (24) hours advance notice to cancel your scheduled trip.
No Show: Failure to give any notice prior to scheduled pickup time.
Penalties - Please refer to page 15 in the Open Door Rider’s Guide
* Four (4) No Shows or Late Cancellations within a month - First occurrence: Suspension of service up to 30 days.
* Subsequent penalties can lead up to suspension of service for up to one year with mandatory re-application for eligibility.
* Excessive late cancellations and/or no shows may also result in the termination of subscription service.
This policy allows for illness due to your disability or other events beyond your control. Documentation may be required, so we suggest that you keep a log of the dates when these situations happen. All customers will have the opportunity to appeal a suspension decision. Please refer to page 29 in the Open Door Rider’s Guide for more information.
If you need another copy of the Open Door Rider’s Guide, please call the IndyGo Customer Service Center at 635-3344 or visit www.IndyGo.net.
Change in pick up window - Open Door Riders
10/11/2007
Effective Thursday, November 1, 2007, IndyGo will change the current 30-minute pick up window from 15 minutes before and 15 minutes after the scheduled pick up time to 5 minutes before and 25 minutes after the scheduled pick up time.
As we continue to look for ways to improve services, the time change will:
* Better align arrival times with scheduled pick up times
* Reduce the number of no shows
* Improve on-time performance
The new window period will be 5 minutes before and up to 25 minutes after the scheduled pick up time.
For example, if your pick up time is scheduled for 8 a.m., the vehicle may arrive anytime between 7:55 a.m. and 8:25 a.m. This window adjustment means that arrival times will be more in line with the passenger’s requested pick up time. Also, with the five (5) minute wait, a bus will not be able to mark a passenger as a no show and leave before their scheduled pick up time.
If you have regular subscription rides, we encourage you to monitor any effects of the new time window on your pick ups. If an adjustment is needed in your scheduled pick up times, please call Open Door reservations at 917-8747 to request a change.
Thank you for riding IndyGo!
New Fareboxes - Open Door and Flexible Service
10/11/2007
This month, IndyGo will install fareboxes on all Open Door and IndyFlex vehicles. The fareboxes are not the same fareboxes found on the Fixed Route coaches. The Open Door and IndyFlex fareboxes will be smaller manually operated farebox units.
Upon boarding the bus, all fares (cash as well as Flexible Service passes) must be deposited by the rider into the slot at the top of the farebox.
All passengers must pay exact fare. Drivers cannot provide any change. Drivers may deposit fares into the farebox for those passengers that may require assistance (e.g. wheelchair users, riders with physical fare handling restrictions and others).
Until the new fareboxes are installed, drivers will continue to collect fares for vehicles without fareboxes.
Thank you for riding IndyGo.
Reminder: Discontinued passes
5/2/2007
Reminder: IndyGo no longer accepts the following tickets and passes: All paper tickets, 7-Day FLEX Pass, 10-Trip Pass, 7-Day Youth Pass, & 31-Day Youth Pass. These passes will not be accepted on buses. Thank you for riding IndyGo.
Route 37 - Park 100 Additional Pick up
3/29/2007
Effective Monday, April 2, IndyGo will offer an additional pick up at Bosma Industries. Route 37 – Park 100 will now follow:
· The inbound Route 37 will leave the end of the line at 4:05 pm and then use regular routing to Zionsville Rd and 80th St.
· At approximately 4:10 p.m. – the bus will pick up passengers at Bosma Industries on 80th Street and Zionsville at the parking lot entrance / exit access across from the main door and the truck docks
· The bus will then continue to Woodland Ave. to 79th Street to Zionsville Road over regular inbound routing
This additional time point will be available Monday through Friday (see schedule for holiday observances and other changes to service times).
Thank you for riding IndyGo.
NO SMOKING
1/29/2007
Effective immediately, there will be NO SMOKING in
all IndyGo bus shelters and waiting areas per a city
ordinance banning smoking.
CITY-COUNTY GENERAL ORDINANCE NO. 44, 2005 - Proposal No. 45, 2005
Article II. SMOKING RESTRICTIONS
Sec. 616-201. Prohibition of smoking in public places.
Smoking shall be prohibited in all public places within Consolidated City including, but not limited to, the following places:
(g) Public transportation facilities, including, but not limited to, buses and taxicabs under the authority of the city, the county, or the Indianapolis Public Transportation Corporation, and ticket, boarding, and waiting areas of public transit depots.
The Marion County Health Department is overseeing enforcement of the ordinance. To file a smoking complaint for someone violating the no smoking ordinance, please call the Health Department at (317) 221-3333, or visit www.mchd.com.
NO SE PODRÁ FUMAR
1/29/2007
Con fecha inmediata, y de acuerdo con una ordenanza de la ciudad por la que se prohibe fumar, NO SE PODRÁ FUMAR en ninguna
caseta (casilla) para la espera de autobuses de IndyGo ni en las áreas de espera.
ORDENANZA GENERAL DE LA CIUDAD-CONDADO número 44, 2005 – Propuesta número 45, 2005
Artículo II. RESTRICCIONES PARA FUMAR
Sec. 616-201. Prohibición para fumar en los lugares públicos.
Se prohibirá fumar en todos los lugares públicos dentro de la Ciudad Consolidada incluyendo, pero no limitándose a, los siguientes lugares:
(g) Instalaciones del transporte público, incluyendo, pero no limitándose a, los autobuses y taxis de acuerdo con la autoridad de la ciudad, el condado o el Indianapolis Public Transportation Corporation, y las áreas de boletos, para abordar el autobús y las de espera en las estaciones de transporte público.
El Departamento de Salud del Condado de Marion es el encargado de hacer cumplir la ordenanza. Para presentar una queja sobre alguna persona que viola la ordenanza de prohibición de fumar, por favor llamar al Departamento de Salud al (317) 221-3333 o visitar www.mchd.com.
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