Professional Coach Operator Training Academy

At IndyGo, professional coach operators make up the majority of our staff. IndyGo is dedicated to thoroughly training these individuals before they start transporting the public.

New hires attend an 8 week training academy before operators are able to drive on the street. Professional coach operator training academy sessions occur every July, November and March. IndyGo is continually accepting applications for coach operator positions.

Before being hired and accepted into our intensive training academy, each candidate needs to ensure all requirements are met.

Requirements/Qualifications:

• Have a satisfactory work record
• Hold a Class A or B Commercial Driver’s License (CDL) with air brake and passenger endorsements
• Must maintain a valid driver’s license with no more than 2 points against license
• Have a High School Diploma or GED
• Must be able to read and write legibly
• Must be capable of comprehending and following written and verbal instructions
• Must pass job-related examination required by IndyGo
• Must successfully complete IndyGo application and training - including a series of pre-employment tests.
• Cooperate effectively with coworkers and customers
• Encompass excellent customer service skills

 The hiring process can take up to six weeks. Download our hiring checklist.

Once an individual is hired, he or she will spend up to 8 weeks in our training academy covering a wide variety of topics, including defensive driving, accident prevention and reporting, fatigue awareness, emergency procedures, customer service, ADA compliance, radio procedures and fare structure.

New hires should anticipate approximately 10 days of book work and 25 days of on‐the‐road driving. After each training session, instructors administer quizzes New hires must score at least 75% on each of the quizzes. New hires must also pass a final exam in order to “graduate” from the IndyGo Training Academy and continue employment as a professional coach operator.

In addition to meeting the above-mentioned criteria, successful professional coach operators are those with integrity, patience, strong people skills, a good work ethic and self motivation.  Meet Arthurene, a shining example of a great professional coach operator. 

Wages and Benefits

▪ $11.42 per hour during training
▪ $15.52 per hour upon completion of training (40 hours per week guaranteed)
▪ $19.40 per hour potential within 4 years
▪ Health, dental and vision insurance
▪ Mandatory retirement plan
▪ Company-paid life insurance
▪ Paid vacation and sick days (after 1 year of service)
▪ Comprehensive wellness program
▪ On-site medical clinic

*Professional coach operators are required to join the Amalgamated Transportation Union (ATU local 1070).

How to Apply

If you are interested in becoming a professional coach operator and meet the necessary qualifications, please visit our Human Resources Department at 1501 W. Washington Street (just west of the Indianapolis Zoo) between 8 a.m. and 4 p.m., Monday through Friday. Individuals will be required to show they have the required driver’s license prior to receiving an application. Please email hr@indygo.net with questions.

Don't have a CDL?

If you are interested in a career as a professional coach operator but don’t have the required Commercial Driver’s License here is some information to help get you started.  Download a list of CDL Schools.