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Open Door Taxi Voucher Program
In order to meet the growing demand of public transportation for the disabled community of Indianapolis, IndyGo enables its Open Door paratransit riders to purchase taxi vouchers as an affordable travel option each month.
Vouchers can only be ordered by mail in bundles of 10 (limit one bundle per client, per month). The cost is $35 per bundle or $3.50 per voucher, the same price as a single ride on Open Door. Please note the number of monthly vouchers is limited, so availablity is on a first-come, first-served basis.
How to Order Vouchers
- Download the IndyGo Taxi Voucher Order Form and fill out completely
- Accepted forms of payment: Check (payable to IndyGo CSC), Visa or Mastercard
- Mail order form and payment to: IndyGo CSC, P.O. Box 441689, Indianapolis, IN 46244
- Order form and payment must be postmarked between the 10th and 20th of each month
- The first 64 clients to send in their request will be mailed vouchers for the following month
- Requests received after the first 64 clients will be returned to their respective senders
- Vouchers are good until the 5th day of the following month
- Vouchers are non-transferable
Once you receive your vouchers, you will need to contact a taxi company to pick you up and transport you to your destination within Marion County. IndyGo cannot refer clients to a particular taxi company.