Strategic Plan

From 2017 – 2018, IndyGo developed and created its 10-year Strategic Plan. After surveying, interviewing, and hosting focus groups for internal and external stakeholders, IndyGo is refocusing and narrowing its direction as it fulfills the Marion County Transit Plan and beyond.

IndyGo wants to ensure its experts, from Professional Coach Operators to Mechanics to Accountants to Human Resource Specialists, better communicate, collaborate, and listen to the needs of our customers and co-workers to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.  

Mission

To connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.

Vision

Advancing mobility as a catalyst for success.

Values

  • Accountability
  • Diversity
  • Safety
  • Teamwork
  • Respect

Goals

  • Align to the customer perspective.
  • Maximize partnerships.
  • Foster a culture that is employee-centric and collaborative.
  • Innovate and leverage best practices.
  • Establish and sustain a performance-driven organization.

Want to learn more? Contact the Strategic Plan Manager.