Real Time Arrivals

real time arrivalsHere is your step-by-step guide to receive an estimated time of arrival information with the myStop Mobile app, via text or phone call and Google Maps.

Your 5 digit stop ID # can be found on all bus stop signs, google maps, route maps, or by calling Customer Service.

myStop Mobile

You can download it for free from either the App Store or Google Play.

The app will allow you to see real-time service alert information such as detours and delays. In addition, you will receive notifications for specific departure and arrival times during the day.

Texting

Real-time works on any mobile phone with text messaging capabilities.

  1. Text the number: 321123
  2. Text IND ##### (Five digit stop ID) to 321123. Capitalization does not matter so you can type ind or IND.
  3. You will get departure information for the next bus or buses serving your stop.
  4. The text will show real-time if available, or scheduled bus time for that stop.

 

STANDARD DATA FEES AND TEXT MESSAGING RATES MAY APPLY BASED ON YOUR PLAN WITH YOUR MOBILE PHONE CARRIER.

Phone Call

  1. Call the number: 317.635.3344
  2. Select the first menu option
  3. Enter the 5 digit stop ID # (Example: 99999)

Google Maps

Enter your origin and destination then choose the transit icon as your mode of travel for step-by-step directions including what route to take, what bus to board, where to board and what time you should be there.

You can also use the trip planner on the right side of this page to get step-by-step directions and we will populate your current location using Google Maps. If you’re looking ahead, click “Choose Date & Time” to get future trip plans.

Look up 5 Digit Stop ID #'s

Google Maps on a Desktop Computer

  1. Type in your location and destination
  2. The 5 digit stop ID # is located between your bus stop

real-time-on-google-maps

IndyGo Bus Stop Signs

  1. Find your bus stop sign
  2. Locate the 5 digit stop ID # under the IndyGo customer service phone number and website

Bus_Stop_Sign

IndyGo June 2016 Route Maps

  1. Double-check the direction/location to where you are traveling on the map
  2. The 5 digit stop ID # is located next to your stop

*Not all bus stops are featured on the Route Maps, only stops with key time-points

real time on a map

If you have any questions or concerns about Real Time, please contact Customer Service (317.635.3344)

Stop Finder