Future Service Plan FAQs

While we’re unable to give an exact date or timeframe, we do know what we are looking for. IndyGo leadership and staff are monitoring and evaluating the agency’s ability to keep and hire more bus operators while at the same time working to restore and grow overall ridership. To learn more about upcoming service modifications, click here.

As it is currently envisioned, the backbone of the 2027 Transit Network would be a rapid transit system made up of the Red, Purple and Blue bus rapid transit routes and more of a grid-based network of local bus routes of varying frequencies that would serve Marion County residents more than 20 hours a day, 7 days a week. Stay tuned to learn more about IndyGo’s past and future efforts to incorporate mobility-on-demand into its service offerings.​

The answer to the question, “What now?” will differ because it depends on each riders unique needs and life experiences. Not just now, but over the next several years. First, none of the 31 bus routes that existed in June 2020 is being eliminated altogether. Second, some routes will be realigned or combined or shortened or extended. Some will be renumbered and renamed. Some won’t.  In the end, there will only be segments of routes where service is removed or added, and this can be true whether the bus number is being retired or not.

Click here to explore the 2027 Transit Network at a route-by-route level.

To learn more about upcoming service modifications, click here.

It had been more than five years between the time that IndyGo was forced to hit pause on the rollout of its network redesign and when the agency had last performed a comprehensive operational analysis. IndyGo reviews its plans to confirm the planning assumptions continue to align with the needs and wants of its customers.

Check back soon to read the executive summary of IndyGo’s most recent comprehensive operational analysis.

Click here to explore the 2027 Transit Network at a route-by-route level.

Use the links below to access an interactive map of your route and zoom in to your stop to see what, if anything, will change. Note that each map illustrates existing conditions, as they existed in 2023, compared to future conditions, as if the network redesign was complete. It is possible that, between 2023 and the completion of the network redesign, the route alignment and/or the service frequency will differ from what is shown as either existing or future, especially as IndyGo works to respond to its workforce challenges.

IndyGo tries to limit major service changes to the months of February, June and October of each year. We try to further limit all route alignment changes, such as the removal of service along a segment of an existing route, to the warmer months of June and October. ​

To successfully implement each phase, many things will have to come together at once. In addition to restoring and growing our number of professional coach operators, bus stops need to be installed, buses need to be purchased, streets need to be converted from one-way to two-way and so on. These dependencies are described further within the Route Summaries document here.

Qualifications include:

• At least 21 years old.
• Like to drive.
• Be interested in a career in transportation.

IndyGo offers competitive hourly rates and benefits, including the following:

• Make up to the first year
• Paid training (for your CDL and IndyGo training)
• Full-time positions with guaranteed 40 hours per week and overtime potential
• Medical, dental, and vision insurance
• Free on-site wellness clinic for employees and their families
• Retirement plans options
• Tuition reimbursement
• Local work and no overnight travel
• Free IndyGo transportation for employees and their families
• Federal Loan Forgiveness Program

To learn more and apply, go to IndyGo’s Why I Drive page here.