Safety Over Schedule: IndyGo’s Winter Weather Protocol

bad-weather-snow-photoINDIANAPOLIS – IndyGo is readying its fleet and staff for the impending winter storm which may affect bus travel and wait times as it moves through Central Indiana.

“Safety over schedule,” stated Transportation Supervisor Lynn Cooper, “That’s what we train our Operators to remember.” When the winter weather worsens and roads become icy, IndyGo takes extra precautions including increasing staff, preparing additional vehicles, and calling in extra Transportation Supervisors to monitor service. In addition, Operators are regularly prepped to practice safe driving by reducing speed, increasing following distance, and encouraging passengers to sit while riding as the floors can become slippery.

While these extra safety measures coupled with the hazardous road conditions will likely cause delays; IndyGo’s top priority is the safety of passengers, Operators, pedestrians, and other drivers on the road.

Passengers are strongly encouraged to:

  • Wear warm, highly visible clothing to easily be spotted at a bus stop.
  • Contact IndyGo Customer Service at 317.635.3344 for detour and delay information.
  • Text the number “25370” with the word “Arrivals” and the “5-digit bus stop ID” for real-time arrival information.
  • Allow for extra travel time to and from your destination.
  • Use extra caution and watch your footing as snow and ice can make sidewalks, steps, and bus floors slippery. Hold onto the railing when boarding and exiting the bus.

Additionally, IndyGo encourages business owners and residents to keep their sidewalks clear of snow and ice to make walking to bus stops safe for all pedestrians.

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About IndyGo:
IndyGo, the Indianapolis Public Transportation Corporation, provides public transit service throughout Marion County. The Marion County Transit Plan calls for a significant increase in service, offering shorter waits, extended evening hours and weekend service, and three rapid transit lines in high-ridership corridors. A full 0.25% income tax increase must be enacted by City-County Council in order to fund the entirety of the Transit Plan. Visit the Transit Drives Indy website for more information.