IPTC invites interested vendors to respond to this Request for Information (RFI) for a data analytics solution that would be implemented across the IPTC Enterprise.

IPTC is interested in a solution that will improve our ability to assess and measure our overall customer satisfaction and performance via Key Performance Indicators and other Operational Metrics. We understand that KPIs are critical to tracking trend performance and guaranteeing a positive customer experience.

Procurement Schedule

Request for Information is Released
January 20, 2020
Written Questions Due
January 27, 2020 10:00am EST
IPTC Response Due
February 14, 2020 End Of Day - UPDATED
RFI Proposals Due
February 24, 2020 10:00AM EST - UPDATED

Download Solicitation

Requested contact information helps IndyGo meet FTA Guidelines in developing bidder’s lists and increases our ability to contact vendors regarding the postings of addenda or other important changes to the solicitation package.  Interested parties can also email us at to request procurement documents.