IndyGo is upgrading some of its busiest downtown bus stops. The project is called “Super Stops,” and it brings the comfort, convenience and reliability of Bus Rapid Transit to our local fixed route service. To enhance local service in the downtown area and to accommodate the Transit Plan’s increased frequencies, IndyGo will be constructing eight total “Super Stops” in two phases. Phase 1 opened for service in October 2022.
Super Stops consist of enhanced waiting areas, ticket vending machines, near-level boarding and bus shelters. A 20-foot shelter will extend covered seating to allow for more riders to comfortably wait for the bus while being shielded from rain, snow, etc. A raised platform about 9-inches high will provide near-level boarding to allow riders to more easily get on and off the bus without a huge step. Ticket vending machines will allow riders to buy fare or reload their MyKey card onsite without having to visit the Carson Transit Center.
Space for two buses on the 90-foot platform keeps the high volume of buses from multiple routes moving efficiently through the stop, making it so riders can quickly access their specific bus without additional wait times. This will accommodate increased frequencies planned for local route improvements in the downtown area.
The first phase in partnership with City of Indianapolis’ Department of Public Works consisted of a full reconstruction of Delaware Street between Maryland and Vermont streets and resurfacing between Vermont Street and Fort Wayne Avenue, including the removal of the below-ground streetcar tracks. The second phase consists of resurfacing between Senate Avenue and Pennsylvania Street, along with Fort Wayne Avenue from Alabama to New Jersey streets.
From 2021 to 2022, IndyGo and the City of Indianapolis’ Department of Public Works partnered to implement significant improvements to Delaware Street and Fort Wayne Avenue. The project consisted of a full reconstruction of Delaware Street between Maryland and Vermont streets and resurfacing between Vermont Street and Fort Wayne Avenue, including the removal of the below-ground streetcar tracks. Furthermore, the project implemented the first phase of Super Stops, an improvement to local public transit services in the city center. One Super Stop was constructed at the intersection of New York and Delaware streets and another at the intersection of North and Delaware streets. Super Stops in this phase consist of enhanced waiting areas, ticket vending machines, security cameras, real-time signs, near-level boarding and bus shelters.
A Bus-And-Turn (BAT) lane was implemented on the right-hand travel lane along Delaware Street, adjacent to the parking lane. This lane improves travel time and reliability for transit riders. Finally, the project converted Fort Wayne Avenue between Pennsylvania Avenue and Alabama Street from a one-way to a two-way street, in part to allow for additional overlapping local routes to utilize the Super Stop at North Street.
These Super Stops will serve current routes:
Watch the virtual meeting held in December 2021 to learn more about Phase 1 of Super Stops that has been constructed and is now serving IndyGo riders.
IndyGo was awarded a Federal Transit Administration (FTA) Bus and Bus Facilities Grant in early 2022 that will go toward constructing the six remaining Super Stops:
Construction of these Super Stops is anticipated to begin in early 2023 with being open for service in late 2023.
Watch the virtual meeting held in April 2023 to learn more about Phase 2 of Super Stops.
Work started in June 2023 and is expected to be complete by December 2023. This section is designed to give a three-week lookahead of construction activity and impacts happening along the corridor. Work is intended to take less than three weeks at each super stop location. Construction activities will proceed sequentially through downtown, starting with Stops 7 & 8 on Vermont Street, moving to Stops 2 & 4 on Alabama Street and ending with Stops 5 & 6 on Fort Wayne Avenue.
Disclaimer: The below information contains the current construction plan as it stands. This information is subject to change given the nature of construction work.
Check back soon for updates.
Check back soon for updates.
Stop 2 (at Alabama & New York streets) –Alabama Street from New York to Vermont streets will undergo a full closure for approximately two weeks for bus pad construction. Traffic will be detoured to Michigan, Pennsylvania and New York streets. Buses will be detoured to North, East and Ohio Streets. After the two-week full closure, traffic will be reopen and work will be confined to the lane adjacent to the platform. See motorist impacts map here and rider impacts map here.
The above work is complete.
Stop 4 (at Alabama & North streets) – Alabama Street from North to Michigan streets will undergo a southbound closure for approximately two weeks for bus pad construction. A northbound lane will remain open. Southbound traffic will be detoured to North, New Jersey and Michigan streets. See motorist impacts map here and rider impacts map here.
The above work is complete.
Stops 5 & 6 (at Fort Wayne Avenue & 9th Street) – Fort Wayne Avenue from Sahm to 9th streets will undergo a full closure for approximately four weeks for bus pad construction on the next two downtown Super Stops. Motorist traffic traveling south will detour using East Street and St. Clair Avenue. Traffic traveling north will be using Alabama and 16th streets and Central Avenue. For riders, routes 2, 4, 5, 10, 19 and 38 will experience minor impacts. See motorist impacts map here and rider impacts maps here.
The above work is complete.
Stops 7 & 8 (at Vermont Street & Capitol Avenue) – Vermont Street between Illinois Street and Capitol Avenue will be closed for approximately three weeks for bus pad construction. Eastbound traffic will be detoured to New York Street. Westbound traffic will be detoured to Michigan Street. See motorist impacts map here.
The above work is complete.
Additional work – The project will also include street resurfacing and striping in two locations:
Flagging operations will be in place while work is underway.
Bus stops will be moved for the safety of riders and construction workers. Temporary stops will be placed so riders can continue to use service uninterrupted. Be an informed rider during construction and stay updated on anticipated service impacts. Visit our Rider Alerts web page here for the latest real-time service changes or follow @IndyGoAlerts on Twitter.
Check back soon for updates.
Check back soon for updates.
IndyGo is committed to and supports local businesses and communities while we build a better bus system. This includes offering a community toolkit for informational resources, weekly, virtual office hours and a construction comment form.
Weekly Virtual Office Hours
Once Super Stop construction starts, the IndyGo team will host virtual office hours every Monday from 5 to 6 p.m. This is your chance to ask questions, get construction updates, learn about benefits and find out the latest information. Click here and register at least 24 hours in advance to attend virtual office hours.
Construction Comment Form
We can better assist you if you reach out to us with your questions and concerns. It’s no bother, it’s our job — and our pleasure. Please feel free to contact us by filling out the construction comment form here. The form is for you to share your construction-related questions or request informational resources or business signage. We will get back to you as quickly as possible during regular business hours.
Other Resources
For water or stormwater-related inquiries/emergencies, please contact Citizens Energy Group Customer Service at (317) 924-3311.
For Department of Public Works project information, please contact the Mayor’s Action Center at (317) 327-4622 or visit the RequestIndy online tool here.
Before we get started, we just need a little more information. It will help us get a better understanding of our rider community and the ability to keep serving the great riders of Indianapolis.
Before we get started, we just need a little more information. It will help us get a better understanding of our rider community and the ability to keep serving the great riders of Indianapolis.
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