Contact Us

20140923-IMG_2464Click on the department below to view contact information and hours of operation.

Call Center

317.635.3344

Relay Indiana: 711 (Indiana)

800.743.3333

Hours of Operation:

Monday – Friday: 7 a.m. – 7 p.m.

Saturday: 9 a.m. – 3 p.m.

Sunday: Closed

View Holiday Hours

Call customer service for questions, ticketing information, trip advice, route detours and delays or to make comments and complaints. You can also purchase bus passes over the phone or request route maps.

Our call center has access to a language line service that provides interpretation for more than 150 languages.

Retail Center

34 N. Delaware Street

Indianapolis, IN 46204

317.635.3344

Hours of Operation:

Monday – Friday: 8 a.m. – 6 p.m.

Saturday: 9 a.m. – Noon

Sunday: Closed

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Visit the Retail Center to purchase bus passes, get an IndyGo Half Fare ID card, receive trip planning assistance, pick up maps and schedules or to claim a lost item.

Open Door

Reservations/Cancellations: 317.917.8747

Dispatch: 317.917.8758

Certification Appointments: 317.614.9260

Hours of Operation:

Monday – Friday: 6 a.m. – 6 p.m.

Saturday & Sunday: 7 a.m. – 4 p.m.

View Holiday Hours

Administrative Office

317.635.2100

1501 West Washington Street

Indianapolis, IN 46222

Hours of Operation:

Monday – Friday: 8 a.m. – 5 p.m.

View Holiday Hours

When visiting our offices, you must sign in at the receptionist desk and show a valid photo ID.