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Transit Ambassadors

IndyGo is looking for energetic and enthusiastic volunteers to join our Transit Ambassador team.

IndyGo Transit Ambassadors

IndyGo is looking for energetic and enthusiastic volunteers to join our transit ambassador team!

If you are currently a Transit Ambassador, you can access the hub here.

If you believe mobility is an important part of the Indianapolis community, here’s your chance to help IndyGo spread the word and gather feedback about transit services and projects. You could make a big difference in someone’s life just by helping them ride IndyGo. Being an ambassador is fun, rewarding, and important.

IndyGo team members train ambassadors to understand transit in Indianapolis, including current routes, route changes and the next steps in IndyGo’s Blue Line and other big projects. Once trained, ambassadors will teach others how to use transit and feel confident riding the bus, while gathering feedback about transit services and projects. You’ll be a member of the IndyGo go-to crew.

To learn more about Transit Ambassadors and what they bring to the community, click here.

Ambassador Qualifications

Eligible volunteers must be at least 18 years old and commit to a one-year term. Volunteers who are multilingual in Spanish, Haitian Creole, French, or other languages is preferred.

Transit Ambassador Role

  • Provide IndyGo with information about transit riders and the public.
  • Help people understand and feel comfortable riding transit.
  • Share timely information and updates at the Transit Center and other key IndyGo locations.
  • Gather feedback at community events and while riding routes.
  • Gather rider stories.

Transit Ambassador Expectations

  • Attend quarterly transit ambassador meetings.
  • Conduct at least 6 hours of outreach each month in various capacities.
  • Wear transit ambassador apparel when volunteering.
  • Maintain good tracking records of outreach activities and communicate feedback to IndyGo.
  • Enjoy FREE bus rides during your term — did we mention FREE bus rides?
  • Enjoy a $60 monthly stipend.

All applications are put on a waitlist until available positions open up in Spring 2026. We highly encourage interested community members bilingual in Spanish, Haitian Creole, French, and other languages to apply!

Fill out the form here or below: Transit Ambassador Interest Form

Questions about the program? Contact Kayla Bledsoe at kayla.bledsoe@indygo.net.