IndyGo is here to serve you. If you have a question or comment, please get in touch with us! Below is our contact information and hours of operation.
Call Center
317.635.3344
Relay Indiana: 711 (Indiana)
800.743.3333
Hours of Operation:
Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Call customer service for questions, ticketing information, trip advice, route detours, and delays or to share a comment or complaint. You can also purchase bus passes over the phone or request route maps.
Our call center has access to a language line service that provides interpretation for more than 150 languages.
Customer Service Center
Julia M. Carson Transit Center
201 E. Washington St.
Indianapolis, IN 46204
317.635.3344
Hours of Operation:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – Noon
Sunday: Closed
Visit the Customer Service Center to purchase bus passes, get an IndyGo Half Fare ID card, receive trip planning assistance, pick-up maps and schedules, or to claim a lost item.
Open Door
Open Door Reservations/Cancellations: 317.917.8747
Dispatch: 317.917.8758
Certification Appointments: 317.614.9260
Hours of Operation:
Monday – Friday: 6:00 AM – 6:00 PM
Saturday & Sunday: 7:00 AM – 4:00 PM
Administrative Office
1501 W. Washington St.
Indianapolis, IN 46222
317.635.2100
Hours of Operation:
Monday – Friday: 8:00 AM – 5:00 PM
When visiting our offices, you must sign in at the receptionist desk and show a valid photo ID.
