Staff

Mike Terry became President/CEO of IndyGo in January of 2009 as has since focused on operational efficiencies and has leveraged creative strategies to build a strong foundation for growth. One of Mike’s hallmark achievements is the creation of a wellness program for employees featuring an on-site primary care office and a comprehensive wellness coaching program including goal-setting, incentives and employee insurance premium discounts.

Mike has been with IndyGo since 2003 and previously served as the Vice President of Business Development. Before joining IndyGo, Mike was Vice President for a human capital management firm and served as Deputy Commissioner for the Indiana Bureau of Motor Vehicles. He graduated from DePauw University and earned his MBA from Butler University.

Roscoe Brown has more than twenty-six years of experience and involvement in the Indianapolis community and public transportation. He began at IndyGo in 1999. Roscoe has served in a variety of roles including Director of Flexible Services, Director of Community Development, and most recently as Vice President of Business Development.

As Vice President of Operations and Chief Operating Officer, Rosco will oversee the IndyGo Operations Division, which includes fixed route transportation, Open Door para-transit, vehicle maintenance, facility maintenance, safety, security, and training.

Roscoe is a graduate of Indiana University Purdue University at Indianapolis with a bachelor’s degree in business administration and a veteran of the United States Air Force.

He has been designated as a Certified Community Transit Manager by the Community Transportation Association of America and currently serves as an Ambassador for the Transportation Cooperative Research Program (TCRP). Rosco is a founding member and current Vice President of the Conference of Minority Transportation Officials (COMTO) Indiana chapter.

Phalese Crichlow has served IndyGo’s Human Resources Department for the past 4 years in the various positions from Director of Employment Services to Director of Human Resources and currently Vice President of Human Resources.

Prior to Phalese’s move to Indianapolis, she began her career in governmental Human Resources at the Village of Oak Park, just outside of Chicago. After ten years of service she moved on to become the Human Resources manager for Lake County, Illinois.

Phalese notes that, “The ability to grow with the organization and constantly work to make it better in terms of customer service and quality assessments are what make working at IndyGo a truly excellent experience.” She goes on to say “Helping people and having a diverse arrangement of work, all in a constantly changing environment is what drives my passion for the Human Resources field.”

Phalese received her Bachelor of Science degree from the Roosevelt University of Chicago in Biotechnology, where she later completed her Master of Science in Human Resources.

Jill Russell joined IndyGo in 2005 as the Compliance Officer and now serves as IndyGo’s General Counsel, where she oversees all legal issues surrounding the operations, functions and funding of the corporation.

From her humble roots growing up in Northern Illinois, Jill moved to Indianapolis in the 1980’s to pursue a career in Legal Services. From the corporate legal sector, she moved into the public sector where she was named Assistant Legal Director at the Indiana Department of Corrections. She later held positions in the Attorney General’s Office, and was the General Council for the State Department of Health.

Jill comments that her favorite part of working at IndyGo is “the people who work here from Operations to Management.” She also notes that she is looking forward to the future possibilities with the Indiana Transit Bill and the continual expansion on a much wider scale.

Jill received her Bachelor’s Degree from Illinois State University in Bloomington, Illinois. She later studied law and earned her Juris Doctorate at Washburn University in Topeka, Kansas.

Nancy Manley joined the IndyGo executive team in December 2014 and oversees the finance division including the corporation’s fiscal planning, accounts payable/receivable, employee payroll, treasury and retail sales and service contracts and procurements.

Manley joins the IndyGo team after 20 years of working for the State of Indiana, where most recently she was the Budget Director and Controller for the Indiana Department of Workforce Development. Prior to working for DWD, Manley held various positions at the Indiana Department of Transportation and the Indiana Utility Regulatory Commission.

An Indiana Native, Manley holds a Bachelor of Science in Public Administration from IUPUI and an MBA in Organizational Management from the University of Indianapolis.

Richard started working for IndyGo November 2015. Prior to joining the IndyGo team, he has worked in Software Platform Architecture, Quality Systems Administration, and Consulting Services for organizations such as Eli Lilly, Elanco, Boeing, multiple branches of the U.S. Armed Forces, Indiana Office of Technology, Indiana Department of Corrections, Paccar, Sogeti, Capgemini, and most recently CSpring based in Indianapolis.

As IndyGo’s Chief Information Officer with more than 24 years of experience in IT and Business Leadership, Richard will oversee the technology platforms, systems, and processes supporting all areas of operation at IndyGo.

He is a graduate of Washington University with a bachelor’s degree in Science and received recognition in Organizational Leadership from Villanova University.

He is currently serves an active member in several technology user groups and is active in promoting new technology in the transportation industry.