From our Drivers to our administration and customer service representatives, from our planners and project managers to our executives and mechanics, IndyGo is a system of people working hard to provide Indianapolis with the best transportation system possible.
Staff and Executive Team
Headquartered just west of downtown Indianapolis in the historic Duesenberg factory, IndyGo coordinates more than 700 IndyGo associates who work hard and diligently to provide Marion County with safe, dependable, convenient transportation demanded by modern life in a major metropolitan area.
Nearly 450 of our associates are proud members of the Amalgamated Transit Union (ATU) Local 1070, and they’re led by the following executive team.
Inez Evans was selected as IndyGo’s President and CEO in summer 2019. Evans began her transit career as a Customer Service Call Center Representative in the early 90’s and held positions of increasing scope and responsibility with Austin-based Star Tran, San Jose-based Veolia Transportation and MV Transportation in Fairfield, California before becoming Director of Transportation for the Metropolitan Atlanta Regional Transportation Authority (MARTA) and then Chief Operations Officer for the Southwest Ohio Regional Transit Authority (SORTA).
She has diligently focused on operational efficiencies and building programs that supports public transit employees’ growth and development. She has led several successful transportation initiatives across the country, including installation of bus rapid transit service (BRT) and master planning for 100% fleet electrification.
Evans has an MBA in Management from Western International University and a Bachelor of Science in Business Management from the University of Phoenix. In her free time, she enjoys singing and gardening.
Vice President of Operations and Chief Operating Officer
Roscoe Brown Jr.
Vice President of Operations and Chief Operating Officer
Roscoe Brown Jr. has more than 29 years of experience and involvement in the Indianapolis community and public transportation. He began at IndyGo in 1999, and has served in a variety of prior roles including Director of Flexible Services, Director of Community Development, and most recently as Vice President of Business Development.
Prior to his employment at IndyGo, Brown served as Director of Transportation for a non-profit federation of Marion County multi-service centers and as Executive Director of a northwest-side Indianapolis Community Development Corporation.
As IndyGo’s Vice President of Operations and Chief Operating Officer, Brown oversees the IndyGo Operations Division, which includes fixed route transportation, Open Door para-transit services, vehicle maintenance, facility maintenance, safety, security, and training.
Brown is a graduate of Indiana University Purdue University at Indianapolis with a bachelor’s degree in business administration and a veteran of the United States Air Force.
He has been designated as a Certified Community Transit Manager by the Community Transportation Association of America and is an Ambassador Emeritus for the Transportation Cooperative Research Program (TCRP).
Phalease Crichlow began her career with IndyGo in 2010 as Benefits Manager and was promoted to Director of Employee Services in 2012. She was appointed as the Vice President of Human Resources in April 2014. As Vice President of Human Resources for IndyGo, Crichlow’s current role as an executive team member is to oversee the daily operations of the human resources department and strategically plan and implement the mission of the organization. Some of her responsibilities include employee and labor relations, training and development, classification and compensation, staffing and recruitment, benefits, retirement plans, workers compensation management, and drug and alcohol compliance.
While pursing her bachelor’s degree in biotechnology, Crichlow’s career in human resources began with the Village of Oak Park, IL, in 1996. Within the first few years of her employment with the Village of Oak Park, Crichlow developed a passion for public service and human resources. Through mentorship from the Human Resources Director, progressive-level promotions and pursing a master’s degree in human resources, she learned key skills to further pursue her goals and accepted a position with Lake County Government, IL. This position allowed for a more expansive role as Human Resources Manager for a large public entity.
Crichlow is a two-time graduate of Roosevelt University, Chicago, with a Bachelor of Arts and Master in Human Resource Management. With 20+ years of experience in various areas of human resources, she is passionate about serving the public. Crichlow enjoys the opportunity to work through problems and come up with winning solutions for both sides. She has experience in all areas of human resources and enjoys the diversity of the industry. Crichlow enjoys the problem-solving piece of the enormous puzzle and welcomes that challenge.
Vice President of Technology/Chief Information Officer
Marcus Burnside
Vice President of Technology/Chief Information Officer
Marcus Burnside began working with IndyGo in October 2015 as a consultant and joined the IndyGo team in 2017. He has over 25 years of Information Technology experience, in both private and public sector organizations.
Marcus holds a Bachelors in Technical Management from Purdue University and an MBA in Project Management from Keller Graduate School of Management. He most recently served as CIO for the City of Lawrence, Indiana and previously worked for Monster.com, ITT Educational Services, Inc., and Kaplan Compliance Solutions.
When Marcus is not working he enjoys sports, traveling and spending quality time with his family.
An Indianapolis native, Bryan Luellen became involved with public transportation, first as a rider, then as an advocate. Through the public input process, Luellen was exposed to key staff at IndyGo, which translated to an opportunity to interview for a position. In fall of 2009, he began working in IndyGo’s marketing department. For the last eight years, Luellen has worked to improve the public’s access to information and the decision-making process. He holds a BA in English from Indiana University. In his free time, Luellen enjoys traveling and running.
Nancy Manley joined the IndyGo executive team in December 2014, and oversees the finance division, including the corporation’s fiscal planning, accounts payable/receivable, employee payroll, treasury, and retail sales and service contracts and procurements.
Manley joined the IndyGo team after 20 years of working for the State of Indiana, where most recently she was the Budget Director and Controller for the Indiana Department of Workforce Development. Prior to working for DWD, Manley held various positions at the Indiana Department of Transportation and the Indiana Utility Regulatory Commission.
An Indiana Native, Manley holds a Bachelor of Science in Public Administration from IUPUI and an MBA in Organizational Management from the University of Indianapolis.
Jill Russell joined IndyGo in 2005 as the Compliance Officer and now serves as IndyGo’s General Counsel, where she oversees all legal issues surrounding the operations, functions, and funding of the corporation.
From her humble roots growing up in Northern Illinois, Russel moved to Indianapolis in the 1980’s to pursue a career in Legal Services. From the corporate legal sector, she moved into the public sector where she was named Assistant Legal Director at the Indiana Department of Corrections. Russel later held positions in the Attorney General’s Office and was the General Council for the State Department of Health.
Russel comments that her favorite part of working at IndyGo is “the people who work here from Operations to Management.” She also notes that she is looking forward to future possibilities with the Indiana Transit Bill and its continual expansion on a much wider scale.
Russel received her bachelor’s degree from Illinois State University in Bloomington, Illinois. She later studied law and earned her Juris Doctorate at Washburn University in Topeka, Kansas.
Justin Stuehrenberg began work for IndyGo in December 2014, leading the Red Line project from its early design stages. He previously held positions with consulting firms and with the City of Bloomington. Stuehrenberg holds a Bachelor in Engineering from the University of Illinois and a Master’s Certificate in Transportation Engineering/Planning from the Center for Urban Transportation Research at the University of South Florida. In his current role, Stuehrenberg leads the Planning and Capital Project design and construction efforts for IndyGo, including the implementation of the Marion County Transit Plan.
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