IndyGo employs more than 500 employees, with nearly 450 being members of the Amalgamated Transit Union (ATU) Local 1070. The following lists IndyGo’s executive team.
Michael Terry - President & CEO
Mike became President/CEO of IndyGo in January of 2009 and has since focused on operational efficiencies and has leveraged creative strategies to build a strong foundation for growth. One of Mike’s hallmark achievements is the creation of a wellness program for employees featuring an on-site primary care office and a comprehensive wellness coaching program including goal-setting, incentives and employee insurance premium discounts.
Mike has been with IndyGo since 2003 and previously served as the Vice President of Business Development. Before joining IndyGo, Mike was Vice President for a human capital management firm and served as Deputy Commissioner for the Indiana Bureau of Motor Vehicles. He graduated from DePauw University and earned his MBA from Butler University.
Roscoe Brown Jr. - Vice President of Operations and Chief Operating Officer
Roscoe has more than twenty-nine years of experience and involvement in the Indianapolis community and public transportation. He began at IndyGo in 1999, and has served in a variety of prior roles including Director of Flexible Services, Director of Community Development, and most recently as Vice President of Business Development.
Prior to his employment at IndyGo, Roscoe served as Director of Transportation for a non-profit federation of Marion County multi-service centers and as Executive Director of a northwest side Indianapolis Community Development Corporation.
As IndyGo’s Vice President of Operations and Chief Operating Officer, Roscoe oversees the IndyGo Operations Division, which includes fixed route transportation, Open Door para-transit services, vehicle maintenance, facility maintenance, safety, security, and training.
Roscoe is a graduate of Indiana University Purdue University at Indianapolis with a bachelor’s degree in business administration and a veteran of the United States Air Force.
He has been designated as a Certified Community Transit Manager by the Community Transportation Association of America and is an Ambassador Emeritus for the Transportation Cooperative Research Program (TCRP).
Phalease Crichlow - Vice President of Human Resources
Phalease began her career with IndyGo in 2010 as Benefits Manager and was promoted to Director of Employee Services in 2012. She was appointed as the Vice President of Human Resources in April 2014. As Vice President of Human Resources for IndyGo her current role as an executive team member is to oversee the daily operations of the human resources department; and strategically plan and implement the mission of the organization. Some of her responsibilities include employee and labor relations, training and development, classification and compensation, staffing and recruitment, benefits, retirement plans, workers compensation management, and drug and alcohol compliance.
While pursing her bachelor’s degree in biotechnology, her career in human resources began with the Village of Oak Park, IL in 1996. Within the first few years of her employment with the Village of Oak Park, she developed a passion for public service and human resources. Through mentorship from the Human Resources Director, progressive level promotions and pursing a master’s degree in human resources, she learned key elements further pursue her goals and accepted a position with Lake County Government, IL. This position allowed for a more expansive role as Human Resources Manager for a large public entity.
She is a two-time graduate of Roosevelt University, Chicago, with a Bachelors of Arts and Masters in Human Resource Management. With 20+ years of experience in various areas of human resources she is passionate about serving the public. She enjoys the ability to work through problems and come up with winning solutions for both sides. She has experience in all areas of human resources and enjoys the diversity of the industry. She enjoys the problem-solving piece of the enormous puzzle and welcomes that challenge.
Marcus Burnside - Vice President of Technology
Marcus Burnside began working with IndyGo in October 2015 as a consultant and joined the IndyGo team in 2017. He has over 25 years of Information Technology experience, in both private and public sector organizations.
Marcus holds a Bachelors in Technical Management from Purdue University and an MBA in Project Management from Keller Graduate School of Management. He most recently served as CIO for the City of Lawrence, Indiana and previously worked for Monster.com, ITT Educational Services, Inc., and Kaplan Compliance Solutions.
When Marcus is not working he enjoys sports, traveling and spending quality time with his family.
Bryan Luellen - Vice President of Public Affairs
An Indianapolis native, Bryan became involved with public transportation first as a rider then as an advocate. Through the public input process, he was exposed to key staff at IndyGo, which translated to an opportunity to interview for a position. In fall of 2009, he began working in IndyGo’s marketing department. For the last 8 years, Bryan has worked to improve the public’s access to information and the decision making process. He holds a BA in English from Indiana University. In his free time, Bryan enjoys traveling and running.
Nancy Manley - Vice President of Finance & Controller
Nancy joined the IndyGo executive team in December 2014 and oversees the finance division including the corporation’s fiscal planning, accounts payable/receivable, employee payroll, treasury and retail sales and service contracts and procurements.
Manley joins the IndyGo team after 20 years of working for the State of Indiana, where most recently she was the Budget Director and Controller for the Indiana Department of Workforce Development. Prior to working for DWD, Manley held various positions at the Indiana Department of Transportation and the Indiana Utility Regulatory Commission.
An Indiana Native, Manley holds a Bachelor of Science in Public Administration from IUPUI and an MBA in Organizational Management from the University of Indianapolis.
Jill Russell - General Counsel
Jill joined IndyGo in 2005 as the Compliance Officer and now serves as IndyGo’s General Counsel, where she oversees all legal issues surrounding the operations, functions and funding of the corporation.
From her humble roots growing up in Northern Illinois, Jill moved to Indianapolis in the 1980’s to pursue a career in Legal Services. From the corporate legal sector, she moved into the public sector where she was named Assistant Legal Director at the Indiana Department of Corrections. She later held positions in the Attorney General’s Office, and was the General Council for the State Department of Health.
Jill comments that her favorite part of working at IndyGo is “the people who work here from Operations to Management.” She also notes that she is looking forward to the future possibilities with the Indiana Transit Bill and the continual expansion on a much wider scale.
Jill received her Bachelor’s Degree from Illinois State University in Bloomington, Illinois. She later studied law and earned her Juris Doctorate at Washburn University in Topeka, Kansas.
Justin Stuehrenberg - Vice President of Planning & Capital Projects
Justin began work for IndyGo in December 2014, leading the Red Line project from it’s early design stages. He previously held positions with consulting firms and with the City of Bloomington. Justin holds a Bachelors in Engineering from the University of Illinois and a Master’s Certificate in Transportation Engineering/Planning from the Center for Urban Transportation Research at the University of South Florida. In his current role, Justin leads the Planning and Capital Project design and construction efforts for IndyGo, including the implementation of the Marion County Transit Plan.