INDIANAPOLIS — IndyGo wants to learn what riders think about its service! To gather this feedback, the agency is launching its Fall Customer Perception Survey Saturday, Sept. 26. The goal is to understand what IndyGo is doing well and how it can improve. The results will help agency leaders review existing programs and policies to […]
INDIANAPOLIS — Starting Sunday, Oct. 11, IndyGo will implement minor alignment changes and schedule adjustments to improve trip times and service quality. Minor Alignment Changes: Route 5 – Route 5’s inbound route will be slightly realigned to save overall trip time. It will no longer serve Millersville Road and Meadows Parkway, but it will continue […]
INDIANAPOLIS — In light of the recent flooding in the Indianapolis area, IndyGo is bringing its Stuff-A-Bus community collection event to Broad Ripple on Friday, Aug. 28, from 5–7 p.m., alongside the Broad Ripple Village Association’s (BRVA) Flood Relief Benefit Concert at The Vogue. Community members are invited to stop by the IndyGo Outreach Bus and […]
INDIANAPOLIS — In observance of the Labor Day holiday Monday, Sept. 7, IndyGo reminds riders that all fixed route and IndyGo Access paratransit services will operate on Sunday schedules. The Customer Care Center will be open from 7 a.m. to 4 p.m. The Care Center Desk at the Julia M. Carson Transit Center will be open […]
New transit option offers convenient transportation to the Indiana State Fair, Aug. 7–23 INDIANAPOLIS — IndyGo, in partnership with the City of Lawrence and Ivy Tech Community College, is excited to announce the first-ever Purple Line Park & Ride service to the Indiana State Fair. The new transit option provides attendees with convenient, affordable transportation throughout the event from Aug. […]
INDIANAPOLIS — Music in Transit, an award-winning concert web series presented by IndyGo, GANGGANG and Total Fun Productions, will debut its eighth season Sunday, July 19. The new season can be viewed on the Music in Transit YouTube channel and will kick off with performer Tavonne ft. The Sutherland Collective. After the debut, new episodes will be released every Sunday at noon. Featured performers also include: July […]
INDIANAPOLIS — In observance of Juneteenth Friday, June 19, IndyGo reminds riders that all fixed route and IndyGo Access paratransit services will operate on Saturday schedules. The Customer Care Center will be open from 7 a.m. to 4 p.m. The Care Center Desk at the Julia M. Carson Transit Center will be open from 9 a.m. […]
Upgrade to MyKey+ makes it easier, more convenient to ride IndyGo INDIANAPOLIS — Today, IndyGo announces the July 1 launch of MyKey+, an e-fare collection system powered by Masabi, that will make it easier and more convenient to ride IndyGo. The upgrade brings riders a new branded app and smart card under the MyKey+ name. “The […]
INDIANAPOLIS — IndyGo has announced two new leaders to its executive team, promoting Justin Burcope to chief financial officer and Kellie Woods to chief people officer. Burcope joined IndyGo in 2016 and has held several leadership roles, most recently serving as director of budgeting, where he oversaw the agency’s operating and capital budgeting process for […]
INDIANAPOLIS — IndyGo will experience fixed route detours and bus stop closures surrounding the annual Indianapolis 500, happening Sunday, May 24. Significant service impacts and delays are expected for transit riders traveling on the West Side of Indianapolis throughout the day. IndyGo routes 3, 8, 10, 15, 25, 37 and 38 will be on detour starting when service begins Sunday morning until […]