COVID-19 UPDATE: INDYGO IS COMMITTED TO SAFELY SERVE
On March 16, Governor Eric J. Holcomb announced additional efforts to prevent the coronavirus from spreading. As restaurants and other gathering places close their doors, we understand that many people are still dependent on our services and may be required to go to work. To get people where they need to go during this time, we will continue operating all routes.
However, effective Sunday, March 29, we are implementing the following changes:
- IndyGo riders will be required to board through the vehicle’s rear entrance. Accommodations for riders in need of the wheelchair-accessible ramp will continue to be made at the front door.
- All transit fares will be suspended, eliminating the need for interaction at the farebox.
- The Retail Desk at the Carson Transit Center will be closed while fare collection is suspended.
- IndyGo will operate on a Saturday schedule six days of the week (Monday – Saturday).
- Sunday service will remain as scheduled.
- Open Door will limit capacity to one rider per row of the vehicle.
We ask you, in keeping with Gov. Holcomb’s executive order, to limit your transit rides to essential trips only. If you do need to ride, we encourage you to please keep as much distance as possible between yourself and others. To help reduce the spread of COVID-19, we will continue our increased cleaning and disinfecting of our buses, as well as provide additional antibacterial stations at the Carson Transit Center.
Health officials are currently recommending limitations on the size of public gatherings. With this in mind, visits to the Carson Transit Center lobby remain limited to 30 minutes and restrooms remain closed to the public until further notice.
Your safety is important to us and we take this responsibility very seriously. We will continue to follow the guidance of the CDC, the Indiana Department of Health, and the Marion County Public Health Department for best practices.
Carson Transit Center
- The lobby is limited to 30 minutes to prevent large crowds from gathering
- Bathrooms will remain closed to the public until further notice
Vehicle and Facility Cleaning:
- Providing additional antibacterial stations at the Carson Transit Center
- Increasing the frequency of bus cleaning and sanitization which includes Electrostatic Disinfection.
What is Electrostatic Disinfection?
This treatment will help disinfect hard to reach areas and will also provide a thin barrier for longer-lasting disinfectant.
How does it work?
The mist will be sprayed into the interior of every bus. The spray contains particles that adhere to surfaces and will coat any surface. The Electrostatic spray gives a negative charge to the disinfecting solution allowing the solution to stick to surfaces.
- Wash your hands with soap and water for at least 20 seconds or use hand sanitizer if soap and water are not available.
- Avoid touching your face, especially your eyes.
- Use a tissue when you sneeze, then throw the tissue in the trash. If you don’t have a tissue cover your sleeve.
- Cover your cough with your sleeve.
- Stay home if you are sick.
IndyGo will continue to communicate updates and service impacts on Facebook, Twitter, and Instagram (@IndyGoBus). Additionally, we recommend subscribing o our newsletter for email alerts.
We will continue to update this page with the most current information.