Travel Training Program for Service Providers

People unfamiliar with public transportation often feel intimidated by the experience. Some are unsure of how to get on and off the bus, while others are afraid of ending up on the wrong bus altogether. Some may even find reading a route map confusing. IndyGo's free travel training program helps remove that anxiety by teaching service providers how to better assist their clients with transportation needs. After all, when people feel comfortable with public transportation, they are more apt to use it.

Stay tuned for information on 2013 travel training workshops at IndyGo.

Workshop Curriculum

The aim of the training program is to engage organizations and individuals who have contact with the public to become familiar with IndyGo’s services. By equipping service providers with knowledge of the bus system and other programs, IndyGo’s train-the-trainer how-to-ride program will help more residents access Indianapolis area jobs, healthcare and recreation.

• Company and bus system overview
• Planning a trip using maps, schedules and our online trip planner
• How to know if you are at the right bus stop and on the right bus
• Specific how-to-ride information, including paying for your ride and signaling your stop
• Bike and bus training

Download an editable version of the presentation.
Download a PDF version of the presentation.

Sign-Up Information

These reservation-based workshops are limited to 55 participants. If interested in attending, please contact 317.614.9284 or email lalbert@indygo.net. The core content of these travel trainings will be the same; however, we will focus on issues relevant to different demographics. These sessions will be held at the IndyGo facility at 1501 West Washington Street, which is accessible via the Route 8. Free parking is available.