Title VI & ADA

IndyGo operates its programs without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964 and disability in accordance to the Americans with Disabilities Act (ADA) of 1990. If you believe you have been the victim of a discriminatory practice due to your race, color, national origin, or disability you may file an official Title VI or ADA complaint. For more information on IndyGo’s Title VI and ADA Policy and the procedures to file a complaint, contact IndyGo Customer Service or fill out the Title VI & ADA Complaint Form (En Español). Once the form is completed, mail or fax it to the IndyGo Director of Compliance and Civil Rights.

1501 W. Washington St.
Indianapolis, IN 46222

IndyGo Customer Service Call Center
Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 9:00 AM – 3:00 PM

IndyGo Customer Service Center
Julia M. Carson Transit Center
201 E. Washington St.
Indianapolis, IN 46204
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – Noon

IndyGo’s 2013 Title VI Program

IndyGo’s 2017 Title VI Program (Pending FTA review)