INDIANAPOLIS — IndyGo is excited to announce MV Transportation as IndyGo Access’ new paratransit provider. IndyGo selected MV Transportation to provide paratransit services through a national competitive process that awarded the contract based on best value procurement. Contract services will start Saturday, March 1, and will cover an initial period of three years, with two additional one-year options.
IndyGo Access is IndyGo’s reservation-based, shared-ride service available to those who meet the criteria established by the U.S. Department of Transportation under the Americans with Disabilities Act (ADA) of 1990. IndyGo provides countywide public paratransit services through IndyGo Access for Marion County that are comparable to the days and times of IndyGo’s fixed route systems. IndyGo Access currently consists of 75 revenue vehicles. The service completed more than 105,000 trips in 2024.
“IndyGo is greatly impressed with MV Transportation’s strong reputation for excellence in paratransit services,” said IndyGo Deputy Chief Transportation Officer Michael Roth. “We believe this provider’s expertise will greatly enhance our paratransit riders’ overall experience, and its dedication will uphold our commitment to providing the safest and most reliable service possible.”
If riders have questions about changes throughout the transition, they can contact IndyGo’s Customer Care Center at 317-635-3344.
MV Transportation is the leading provider of paratransit services and the largest privately-owned passenger transportation contracting firm in the United States. It provides freedom for more than 110 million passengers each year across 30 states and Canada, with a team of more than 20,000 dedicated transit professionals. In addition to paratransit, the company offers fixed route, campus and corporate shuttle, and student transportation services.
###
Translate This Page
