INDIANAPOLIS (September 28, 2022) — IndyGo announces several community open house meetings to provide information on staff’s recommendations for how to move forward with the remaining local route improvements that are needed to fully implement the agency’s network redesign.  

This is a continuation of the work that started in 2016 in response to years of public engagement and technical planning work needed to change IndyGo’s entire bus network from a “hub and spoke” model to a more frequent, more connected, grid-based system. If approved by the agency’s Board of Directors, this new future service plan would become the long-range plan for the next five years.  

“Public engagement is an essential part of making any service change,” said Inez Evans, IndyGo President and CEO. “We’re excited to share our plan for moving the network redesign forward knowing this revised plan is supported in large part by the tens of thousands of public comments received over the last two decades when all this work started.”   

Over the next few weeks, IndyGo will host the following open houses to review the information: 

  • Tuesday, Oct. 11, 5:30 p.m. – Community Justice Center, 675 Justice Way 

           (Accessible by bus via Route 14 or 26) 

  • Wednesday, Oct. 12, 2-5 p.m. Julia M. Carson Transit Center, 201 E Washington St.

(Accessible by most bus routes)

  • Thursday, Oct. 13, 5:30 p.m. – P30, 3039 N. Post Rd. 

            (Accessible by bus via Route 87) 

The public is invited to attend and share their feedback on the proposed updates to the future service plan. Each meeting will include a brief presentation focusing on staff’s recommendations for improving the network redesign, which are needed to ensure the level of service provided matches the demand for public transportation in the areas served, and meet the community’s expectations for faster, more reliable bus service. 

IndyGo’s project team will use the feedback provided over the next several weeks to further ensure the updated future service plan aligns with the community’s expectations. Once finalized, the updated plan will be presented to IndyGo’s Board of Directors for their final decision. It is anticipated this will occur during the regularly scheduled November Board Meeting. 

IndyGo encourages those who are interested to review the proposed route changes online at The website contains an overview of the plan, detailed route descriptions, individual route maps explaining the proposed changes, and more. 

Those who are unable to attend one of the public meetings will be able to watch the recording of the virtual meeting on our website and can submit feedback through an online comment form, by visiting the Carson Transit Center, or by calling IndyGo’s Customer Care Center at 317-635-3344. Public comment via these channels is always welcome; however, those shared by October 18, will be provided to the Board of Director’s ahead of their meeting.

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