Jan. 4, 2014- As Indianapolis braces for severe winter weather this weekend, IndyGo makes preparations to ensure service quality.
Extra maintenance and driver crews have been called in for operations on Sunday, Jan. 5. While IndyGo will not deliver extra service in the severe weather, back up crews will be on hand to keep service on schedule as best as possible.
Customers should expect delays and even detours to avoid dangerous areas as road conditions deteriorate. Coordination with Indianapolis DPW will help snow crews be aware of problem areas for the bus service.
IndyGo’s Open Door paratransit service will see more severe impacts due to the nature of this curb-to-curb service. Unplowed neighborhood roads can be problematic, so Open Door riders are encouraged to call paratransit dispatch at 317.917.8758 for updates.
IndyGo’s customer service center will not be open on Sunday, but customers can expect to see updates online at IndyGo.net and through Twitter @IndyGoBus. IndyGo’s service alerts page will be kept up to date with snow detours.
Monday forecasts show temperatures well below zero with dangerously frigid wind chills. IndyGo advises passengers to be cautious outside. Dress warmly, wear hats, gloves and sturdy warm shoes if you must travel. Contact customer service or visit IndyGo.net for real-time bus information to minimize wait times outdoors. To help customers access bus routes, IndyGo urges property owners to clear sidewalks.
IndyGo customer service is available at 317.635.3344 to assist bus riders with schedule and detour information Monday through Friday, 7 a.m. to 7 p.m. and Saturday, 9 a.m. to noon. IndyGo also posts service updates to it’s website, Facebook and Twitter.
IndyGo, the Indianapolis Public Transportation Corporation, provides public bus transit services to residents and visitors throughout Marion County. IndyGo is led by President and Chief Executive Officer, Mike Terry, and a seven-member, bipartisan board appointed by the Mayor of Indianapolis and the City-County Council of Indianapolis and Marion County. On its 31 local service fixed routes and an ADA-compliant paratransit service, IndyGo provided 10.2M passenger trips in 2012. Visit IndyGo.net or call 317.635 .3344 for more information. Find IndyGo on Twitter @IndyGoBus or Facebook by searching pages “IndyGo.”