IndyGo Service Interruptions this Holiday Season

INDIANAPOLIS – IndyGo Fixed Route, Open Door, Customer Service Call and Retail Centers, and Administrative Offices will operate on adjusted schedules for the Christmas and New Year’s holidays. IndyGo services will adhere to the following:

• Christmas Eve – Thursday, December 24, 2015
  • Fixed Route and Open Door will be operating on a regular schedule
  • Customer Service Call Center (starting at 7:00 a.m.) and Retail Center will be open (starting at 8:00 a.m.) until 3:00 p.m.
  • Administrative Offices are closed
• Christmas Day – Friday, December 25, 2015
  • Fixed Route and Open Door will be operating on a Sunday schedule
  • Customer Service Call and Retail Centers are closed
  • Administrative Offices are closed
• New Year’s Eve – Thursday, December 31, 2015
  • Fixed Route and Open Door will be operating on a regular schedule
  • Customer Service Call Center (7:00 a.m. – 7:00 p.m.) and Retail Center are open (8:00 a.m. – 6:00 p.m.)
  • Administrative Offices are open
• New Year’s Day – Friday, January 1, 2016
  • Fixed Route and Open Door will be operating on a Sunday schedule
  • Customer Service Call and Retail Centers are closed
  • Administrative Offices are closed

Routes in the downtown area will be detoured due to the Resolution Run and Commitment Day on January 1, 2016. All service alerts are featured on the IndyGo website.

Passengers are encouraged to take the following precautions during this holiday season, especially if inclement weather conditions occur:

• Allow for extra travel time to and from your destination. Plan for delays due to icy streets, heavy snowfall, and traffic congestion.
• Watch your footing as snow and ice can make the bus steps slippery. Hold onto the railing when boarding and departing the bus.
• Bundle up for potentially longer wait times at bus stops.

Contact the IndyGo Customer Service Call Center at (317)635-3344, Monday through Friday 7:00 a.m. – 7:00 p.m. and Saturday 9:00 a.m. – 3:00 p.m. for bus arrivals and information on detours. Event detours and route delays can also be found on Twitter @IndyGoBus.

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About IndyGo
IndyGo, the Indianapolis Public Transportation Corporation, provides public transit service throughout Marion County. On its 31 local service fixed routes IndyGo provided 10.2 million passenger trips in 2014. Visit our website, follow @IndyGoBus on Twitter, or call (317)635-3344 for more information.